Smartphone, Tablet Accessories Will Be In Demand

TWICE Staff On Mar 17 2014 - 12:00am

Smartphone, Tablet Accessories Will Be In Demand

 

TWICE: The smartphone and tablet markets continue to grow, but at a slower pace than in the past. Will they still be growth engines for accessories products in 2014?

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This TWICE webinar,  hosted by senior editor Alan Wolf, will take a look at what may be the hottest CE products at retail that will be sold during the all-important fourth quarter. Top technologies, market strategies and industry trends will be discussed with industry analysts and executives.

 

Retailers Must Demo High-Res Audio For Success

TWICE Staff On Mar 17 2014 - 12:00am

Retailers Must Demo High-Res Audio For Success

 

TWICE:What do audio companies have to do to educate consumers about the features of hi-res audio products?

Jeff Davis, D&H Distributing: The upcoming upgrade cycle to 4K/Ultra HD is a good tie-in for retailers looking to market higher-end sound. High-res audio is a good companion to a better picture, so it will be a more logical sale as a combination. So 4K can certainly open up a dialog on the benefits of better audio fidelity.

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Home Networking Is Ready For Mass-Market Bow

TWICE Staff On Mar 17 2014 - 12:00am

Home Networking Is Ready For Mass-Market Bow

 

TWICE: Will home networking – this time with a focus on security, lighting and energy management – finally be ready to make a mass market splash?

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Distributors Bullish On Ultra HD's Potential

TWICE Staff On Mar 17 2014 - 12:00am

Distributors Bullish On Ultra HD's Potential

 

TWICE: What effect will Ultra HD (UHD) have on the TV market in 2014?

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Distributors See Opportunities In Changing Market

Steve Smith On Mar 17 2014 - 12:00am

Distributors See Opportunities In Changing Market

 

NEW YORK — Consumer electronics retailers have avenues for growth and profitability during 2014, but they will have to adapt to changing categories and changes in ways consumers like to shop.

That’s the consensus of distributors contacted by TWICE recently for this special first-half roundtable. Most of the executives are convinced that Ultra HD will have a positive effect on the overall TV market this year as well as highres audio products, especially for those retailers that can explain and demonstrate the advantages of these new technologies.

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Online, Brick-And-Mortar Tie In Customer Satisfaction

Alan Wolf On Mar 3 2014 - 1:00am

Online, Brick-And-Mortar Tie In Customer Satisfaction

 

ANN ARBOR, MICH. – A sharp drop in online customer satisfaction, and improved service and deeper discounts at brick-and-mortar stores, have leveled the playing field between the two retail channels, a new study has found.

According the American Customer Satisfaction Index (ACSI), which rates companies on a scale of 0 to 100 based on thousands of consumer interviews, brick-and-mortar retailers equaled their online counterparts for the first time since e-tailers were added to the satisfaction surveys 14 years ago.

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Costco Expands SquareTrade Extended-Service Program

Alan Wolf On Mar 3 2014 - 1:00am

Costco Expands SquareTrade Extended-Service Program

 

ISSAQUAH, WASH. – Costco, the No. 1 warehouse club, recently added camera and tablet coverage to its exclusive protection plan program with SquareTrade.

The new categories join TVs, computers and cellphones among Costco’s handful of extended-service plan options.

The SquareTrade-branded programs are merchandised alongside their respective CE products via descriptive sales cards, and, according to Costco assistant general merchandise manager Steve Messmer, have proven very successful, even in the chain’s unaided sales environment.

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Barrett's Melds Technology And Design In Updated Showroom

Alan Wolf On Mar 3 2014 - 1:00am

Barrett's Melds Technology And Design In Updated Showroom

 

NAPERVILLE, ILL. – Barrett’s Technology Solutions has revamped its Chicago-area showroom to better demonstrate the pairing of home automation with elegant design.

The 48-year-old A/V specialty dealer, system integrator and custom installer said its new Design Center was developed to inform as well as inspire, and shows how smart technology can complement décor without disrupting aesthetics.

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Service Contract Briefs

TWICE Staff On Mar 3 2014 - 1:00am

Service Contract Briefs

 

Aaron’s Adds Global Warranty Group

ATLANTA – Aaron’s, the lease-to-own CE, appliance and furniture chain, has signed Global Warranty Group (GWG) as its exclusive extended service provider. Under terms of the agreement, GWG will provide protection plans for appliances, electronics and computers, and riding mowers.

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Retailers Report Mixed Q4 Results

Alan Wolf and Steve Smith On Mar 3 2014 - 1:00am

Retailers Report Mixed Q4 Results

 

NEW YORK – Snow and slow CE demand and a data breach were among the reasons why chain stores experienced a winter of discontent in the last quarter.

Among retailers reporting, Walmart U.S. president/CEO Bill Simon said comp sales within the entertainment category, which includes CE and toys, fell by the mid-single digits despite a strong start to the holiday season.

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