By Lisa Johnston
New products on display at the American International Toy Fair, held in N
Micro Center Computers & Electronics has renewed its extended-service agreement with Service Net.
The new contract extends the original four-year agreement under which Service Net provided underwriting, marketing and administration of extended-service plans on IT and CE products for the 22-store chain.
In a statement, Micro Center service director Eric Schneider said the extended-service provider's “flexibility and willingness to work with Micro Center on out-of-the-box service solutions and service processes” has lead to “tremendous growth” in the retailer's extended warranty business.
Service Net provides warranty-management administration, extended-service programs, customer-service support, service-network management, claims-processing services and service-contract underwriting for a range of manufacturers, retailers, buying groups and distributors in the CE and IT industries, including CDW, Dell, Newegg, Philips, Sony and Toshiba. For more information visit www.servicenet.com.
This TWICE webinar, hosted by senior editor Alan Wolf, will take a look at what may be the hottest CE products at retail that will be sold during the all-important fourth quarter. Top technologies, market strategies and industry trends will be discussed with industry analysts and executives.