By Lisa Johnston
New products on display at the American International Toy Fair, held in N
Brand Source Service (BSS), the 2-year-old service division of the Brand Source buying group, has aligned with majap parts supplier Marcone Supply and has added its 285th member.
According to BSS director J.R. Zirkelbach, the buying group's servicing arm, has aligned with Marcone and its Picture Perfect Service Network (PPSN), which is comprised of service companies that have “demonstrated high scores in key performance indicators and displayed other marks of professionalism with manufacturers and consumers.”
The alignment extends BSS's relationship with Marcone, which began last year when the Brand Source division partnered with Marcone's trade group, Marcone Servicers Association (MSA), for a joint convention and training tour.
Brand Source, the $11 billion home furnishings buying group, created BSS in 2006 to support its servicing dealers and provide manufacturers with an alternative to existing national service organizations.
Membership, comprised of independent servicers and Brand Source dealers that perform their own repairs on major appliance and CE products, recently reached 285. Zirkelbach said reaching that milestone will further the group's goal of knitting the members into a marketable, national service network.
BSS is being marketed direct to consumers through newspaper inserts and will be touted on Brand Source's soon-to-be re-launched consumer site, BrandSource.com. The division also maintains a toll-free phone number for consumers: (877) GO-BRAND.
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