twice connect


GWSCA Sets 2nd Warranty Conference

Full slate of seminars and keynotes planned 6/23/2015 01:00:00 PM Eastern

Chicago — The Global Warranty and Service Contract Association (GWSCA) will hold its second annual conference and training event here Sept. 16-18 at the historic Palmer House Hilton Hotel.

The conference, which last year drew speakers and attendees from across the warranty and service contract sectors, will carry the theme “Knowledge: The Profitable Advantage.”

Keynotes will be delivered by Oracle VP/general manager Susan Zwinger and Lawrence Mason, a senior shareholder of the Chicago law firm Segal McCambridge Singer & Mahoney.

Zwinger, who oversees Oracle’s global systems support innovation and technology office, will discuss the role of big data in warranty and service-contract management.

Mason will explore privacy concerns, liability risks and other issues that businesses face in the still-emerging big-data era.

The training program will include seminars on “Warranty in Practice: Using Warranty to Drive Sales”; “Warranty Finance and Actuarial”; and “Warranty and Service Contract Management Systems.”

“We anticipate a great conference,” said GWSCA president Terry Hawkins.

Added conference chairperson Paul Wojcicki: “The response to date has been better than originally anticipated.”

Sponsorship and speaking opportunities are still available. For more information, visit or contact Hawkins at or Wojcicki at

Want to read more stories like this?
Get our Free Newsletter Here!

Curated By Logo