twice connect

Peerless Adds Online Live Support

7/19/2007 08:16:00 AM Eastern

Chicago — Peerless Industries has launched its Live Support customer care feature on its Web site, providing real-time, one-on-one customer care service to its online visitors.

The site links consumers with questions with the customer care/technical team instantly to get assistance with product and accessory selection and technical questions. The service works with one mouse click, according to Peerless.

“Customer care has always been important to Peerless.” said John Potts, customer relations VP. “With Live Support we are introducing a human factor to the impersonal online experience. It lets us make a connection and have a one-to-one conversation with our Web site visitors.”

Live Support is currently available online from 7 a.m. to 7 p.m. CST. Customer care/technical support can also be reached via email at, or by phone at (800) 865-8010.

Ultra HD OLED TVs In IFA Spotlight

At IFA, all Ultra HD makers are quickly expanding

Jack Wayman, the Father Of International CES

Tributes continue to pour in for Jack Wayman, who

Nationwide PrimeTime 2014

Scenes from Nationwide PrimeTime buy fair held in

ProSource Meeting Filled With Optimism

San Antonio — Optimism reigned at ProSource’s

Ingram Draws 500 To Spring Vendor Expo

Scottsdale, Ariz. — Ingram Micro Consumer