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Canon Recalls Rash-Inducing T4i DSLRs

8/14/2012 11:07:23 AM Eastern

Washington — The U.S. Consumer Product Safety Commission issued a notice this week that Canon USA has voluntarily recalled about 68,200 units of its just-released Canon EOS T4i DSLR for having a hand grip that can potentially cause a rash to some users.

The CPSC said consumers should stop using the recalled products immediately unless otherwise instructed, and warned that it is illegal to resell or attempt to resell a recalled consumer product.

According to the notice, “a chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer.”

The notice said Canon USA had received one report of a consumer who developed a minor rash after contact with a surface where the camera had been.

Consumers who think they may have one of the affected models should immediately stop using the product and contact Canon U.S.A. to have replacement rubber grips installed free of charge, the CPSC said.

The EOS Rebel T4i camera models at risk have a 12-digit serial number that contains a second digit that is a “3” or “4” and a sixth digit that is a “1.”

Serial numbers are printed on the bottom of the camera. The Canon logo and the model name are printed on the front of the camera.

The camera models were sold at B&H Photo, Best Buy,, camera and mass-merchandise stores nationwide, and other online retailers between June and July for prices from $850 to $1,200.

For additional information, Canon can be contacted via a toll-free number at (855) 902-3277 from 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or by visiting the Canon website at

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