Analysts Expect Apple Gains With iOS 5, iCloud
By Joseph Palenchar On Jun 20 2011 - 4:01am
NEW YORK — Apple’s planned iOS 5 operating system
and integrated iCloud services will make Apple
devices “stickier,” remove potential barriers to owning
more than one Apple mobile device, and tap into
consumers’ growing desire for a Cloud-based music
service, analysts said of the technologies’ planned
fall launch.
Analysts also noted that many iOS 5 features have
already been available on other mobile devices, such
as over-the-air software upgrades, over-the-air activation
of smartphones, and a dedicated messaging
service separate from cellular carriers’ own messaging
services.
One major difference separating iOS 5 from the
pack, however, is the ability of iOS 5 handheld devices
to leverage Apple’s planned iCloud Cloud-based
services, which push newly created or downloaded
content from one iOS-based mobile device to a user’s
other iOS devices and to their Macs and PCs.
The content includes apps, pictures and videos as
well as documents created in iWorks on Apple’s mobile
devices.
“iOS 5 makes the Apple ecosystem easier to use, increases
the value — and stickiness — of sticking in the
Apple ecosystem, and fixes many nagging issues that
have haunted iPhone users for four years,” said analyst
Josh Martin of Strategy Analytics. “iCloud becomes the
foundation of the iEcosystem today with sights on grander
ambitions tomorrow.”
Canaccord Genuity analyst Michael Walkley used
similar terms in contending that the “tight integration of
Apple’s MacOS, iOS and iCloud offerings creates an extremely
sticky customer base.” As a result, “we believe a
growing and loyal user base will result in strong devices
sales and earnings growth for the next several years.”
For his part, The NPD Group’s executive director Ross
Rubin said Apple’s announcements provide “a mix of
short-term benefits and long-term potential.” He said the
announcements “close some feature gaps, launches a platform
(iCloud) for potential new web applications, and reboots
their Cloud strategy.” Adding the changes “will bring
a new convenience level to keeping documents and media
in sync among multiple devices and will remove a potential
barrier to buying an additional mobile device,” he noted.
Canaccord’s Walkley also lauded Apple’s new syncing
capabilities. The ability to automatically sync music, applications,
photos, books, documents and more across all MacOS
and iOS products “should drive increased customer
loyalty, resulting in recurring software and hardware purchases,”
he said. The developments “will make it much more
difficult for competing ecosystems to compete long-term.”
The enhanced data sharing and automatic sync capabilities
across Apple products, he added, “will serve as
a halo affect that will lead to increased Apple hardware
sales and software and content purchases across the entire
Apple device portfolio.”
The music-synchronization capabilities of iCloud are
of particular interest to iTunes users, NPD also said. In a
recent survey, 46 percent of iTunes users expressed interest
in using a paid Cloud digital music service to store
and access iTunes music libraries from any web-enabled
device running iTunes.
NPD entertainment industry analyst Russ Crupnick
said, “As device penetration continues to grow, and as
consumers demand easier access to their music from
multiple devices, we can expect interest in these services
from Apple and others to continue to rise.”
Teenagers 13 to 17 were most interested, with 57 percent
expressing interest, NPD said.
The iCloud service, combined with more than 200
changes in iOS 5, have been positioned by Apple as
pointing the way to a post-PC world in which Cloud-based
services push newly created or downloaded content from
one iOS-based mobile device to a user’s other iOS devices
via cellular and Wi-Fi and to their Macs and PCs,
automatically sync contacts and calendar/email updates
among multiple devices via cellular and Wi-Fi, and automatically
back up their content, including photos, once
per day via Wi-Fi to the Cloud.
The service will also let users buy an app, song or ebook
from the iTunes store and automatically push it from
the Cloud to a total of 10 iOS devices. With iCloud, users
can also manually upload all their ripped songs to the
Cloud to synchronize them via Wi-Fi with all their iOS devices,
or they can pay $29.99/year for an iTunes Match
service that will scan the songs on a device, match them
to iTunes’s 18 million songs, and push higher quality versions
of the songs to multiple iOS5 devices.
Also to cut a mobile device’s connections to the PC, iPhone
purchasers won’t have to connect their iPhone or iPad to a
PC to activate it, and they’ll be able to download software
updates over the air. iOS users will also be able create calendars
and mailboxes right from their mobile device.