New York — The Anti-Defamation League’s National Consumer Technology Industry divisio
Chicago — Warranty administrator and underwriter The Warranty Group has extended its 20-year partnership with NEW, the extended service plan provider.
The multi-year contract enables The Warranty Group, through its wholly owned insurance subsidiary Virginia Surety, to continue providing contractual liability insurance coverage, underwriting and actuarial support for several NEW protection plan programs.
This TWICE webinar, hosted by senior editor Alan Wolf, will take a look at what may be the hottest CE products at retail that will be sold during the all-important fourth quarter. Top technologies, market strategies and industry trends will be discussed with industry analysts and executives.
St. James, N.Y. – Global Warranty Group (GWG), an administrator of insurance-backed warranty and extended service programs for CE, majaps and wireless devices, has launched a new web-based, direct-to-consumer operation.
The new unit, WarrantyEdge, offers extended service plans for new and used products that provide 100-percent coverage, including items that are accidentally damaged or either lost or stolen.
The web-based business takes a page from SquareTrade, the popular extended warranty provider that sells competitively priced coverage direct to consumers.
Sterling, Va. – New, the extended-service plan provider, has begun a multi-phase upgrade of its online service management platform, ServiceBench.com, with a new site design and enhanced features.
The updated design provides quick and easy access to ServiceBench’s entire suite of integrated service management solutions, New said, including automated claims processing, scheduling and dispatching, field work management, and real-time updates and analytics.
New York — B&H and SquareTrade, a leading technology protection plan provider, have partnered to provide customer-centric protection plans for all B&H consumer and professional electronics products sold in-store or online at BandH.com.
“The importance of protecting equipment from accidental damage cannot be underestimated for the serious photographer or videographer. We believe that a SquareTrade protection plan is a highly valuable product for our customers,” said Yossi Fogel, B&H’s photo sales director.
St. James, N.Y. - Global Warranty Group (GWG) is adding free roadside assistance to its wireless protection plans.
Its new OnDemand Roadside Assistance program provides 24-hour, toll-free, fixed-rate referral dispatch for emergency services such as towing, fuel delivery, tire changing, winching, lockout service and jump-starting.
The service is now included with GWG’s signature mobile warranty plans at no charge.
New York – Amtrust Financial Services, parent of extended service provider Warrantech, has ranked 60th on Fortune Magazine’s Top 100 Fastest Growing Companies list.
The ranking is based on Amtrust’s 28 percent earnings growth, 34 percent revenue growth, and a total return of 40 percent over the last three years.
New York — Warranty Hotel has released an open application programming interface (API) for retailers to support market-wide adoption of its namesake warranty and loyalty program storage platform.
The company’s flagship Warranty Hotel Standard allows consumers and retailers to organize and track their extended warranty contracts, receipts, repair records, proofs-of-purchase and loyalty rewards programs online.
Irving, Texas – A new extended-service contract company has joined the CE fray.
New Leaf Service Contracts, founded by former Warrantech president Sean Hicks and chief financial officer Rick Gavino, promised to bring “a whole new approach” to the service-contract industry.
The third-party administrator said it is backed by Dealers Assurance and Starr Indemnity and Liability, both A.M. Best-rated underwriters, and offers service contract coverage for CE, fitness equipment, musical instruments, furniture and other consumer categories.
Atlanta - Assurant Solutions, a provider of extended service contracts, is now offering its retail clients a wide range of support services for their CE, majap and mobile customers.
The new program, Assurant Expert Services, covers a wide range of categories including computers and peripherals; mobile devices; TVs and home theater systems; small electronics; and major appliances. Services include installation, setup, support, in-home appliance repair, product delivery and setup, and virus and spyware removal.