New York — The Anti-Defamation League’s National Consumer Technology Industry divisio
Washington – October sales for CE and majap specialty retailers fell about 5.6 percent from a year ago, the U.S. Commerce Department reported.
According to the agency’s preliminary retail sales estimates, CE/majap channel sales totaled $8.2 billion last month, down 1 percent from September.
In contrast, total retail sales, excluding restaurants and car dealers, were up 3.8 percent year over year and down 0.3 percent from September, while online and other direct sellers saw sales rise 7.2 percent year over year and fall 1.8 percent from September.
This TWICE webinar, hosted by senior editor Alan Wolf, will take a look at what may be the hottest CE products at retail that will be sold during the all-important fourth quarter. Top technologies, market strategies and industry trends will be discussed with industry analysts and executives.
Englewood Cliffs, N.J. — LG Electronics is doing its part in the Sandy relief effort by offering victims free service for major appliances and TVs damaged in the storm in all affected states.
LG said trained service technicians are available to diagnose and repair LG-brand refrigerators, washing machines, clothes dryers, dishwashers and large-screen TVs.
Affected consumers who would like to take advantage of the free service through Dec. 31 can contact the LG Hotline at (855) 400-4640.
Charlotte, N.C. — Electrolux said it will donate up to $200,000 to the American Red Cross Disaster Fund to support the victims of Hurricane Sandy.
The manufacturer will donate $100,000 outright and will then match employee contributions up to another $100,000.
Hoffman Estates, Ill. - Sears has begun offering GE’s Brillion energy-management platform in over 100 Northeast stores, laying the groundwork for the marketplace rollout of smart home appliances.
Sears is the first retailer to offer products and components for the proprietary wireless system, which allows users to monitor energy consumption and control compatible appliances remotely.
Anaheim, Calif. – The BrandSource buying group said its new appliance application for iPhone and iPad is the most downloaded majap app by consumers.
The app can access 12,000 appliance SKUs and provide product names, images, features, pricing and rebate information within comparison charts that can display up to three items at a time. The app also features store locators with driving directions and email or telephone contact information.
Ann Arbor, Mich. – Major appliances continue to earn kudos from consumers a new report shows, with Electrolux challenging Whirlpool for the top slot in customer satisfaction.
According to the American Customer Satisfaction Index (ACSI), an annual report compiling consumer evaluations of products and services, white goods have, since 1994, maintained a consistently high score of 80 to 82 on a scale of 0 to 100.
This year is no different, with majaps scoring an 81, ahead of personal computers (80) but behind TV/video (86).
The $18.6 million move will mark the majap maker's final exit from Evansville, which employed nearly 10,000 local workers at its peak in the early 1970s, the local Evansville Courier Press reported. The company moved its top-freezer refrigerator production from here to Mexico in 2010, and said at the time it would consider new locations for the R&D facility, which is located within the former fridge factory.