Blogs

By: Bill Stuart | August 20, 2012

Losing Customers One Return At A Time

It seemed easy enough: Pick up a can of WD-40 from Home Depot and spray the front door so my wife would no longer know when I was sneaking out for a jelly donut in the morning.

A week later I pulled the cap off the can and found that the nozzle head was broken. Dismayed, I opened the door, it squeaked, my wife woke up, and I went directly to Home Depot. I put my $3.98 can of WD-40 on the returns counter, showed the associate the broken head, and asked if she could please exchange it.

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By: J Habegger | August 20, 2012

Why Retailers Are Becoming Online Media Players

For years, major retailers have created new revenue streams by transforming existing assets into paid media channels — e.g., product in-store signage, TV display ads, co-op circulars, etc.

That practice isn’t likely to change, but there’s a new asset retailers are increasingly looking to convert into a profit-making media channel: website visits. (See: Figure 1)

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By: Stephen Baker | August 20, 2012

It’s Time For an Upgrade

Hot on the heels of the opening of the 8th Microsoft store comes news that Sony has opened a new concept Sony Style location in the Century City mall in Los Angeles. While, unfortunately, I haven’t been able to visit yet, Sony offers this nice walkthrough on its blog site.

Certainly, the store looks revamped, with more focused product areas and a more inviting in-store

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By: Stephen Baker | August 20, 2012

The Tyranny of the Street

Today’s news that Cisco will shutter Flip Video is a bad decision on so many levels that it is difficult to fit them all into one discussion. But for the sake of this blog, let’s focus on two. When Cisco first purchased Flip, many analysts, including me, questioned whether the buy was a good fit. But abandoning it now seems a cowardly act, and one that flies in the face of common sense.

Today’s biggest corporate trend, even bigger than clouds, is the

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By: Bill Matthies | August 20, 2012

Not Exactly Time To Pop The Champagne Cork

Based on their January 2011 Industry Forecast, the Consumer Electronics Association (CEA) tells us the home audio segment appears to be in good shape (year-to-year unit sales up 27 percent, dollars up 37 percent).

That could be, but it’s nothing to get too excited about given how bad things were the previous year. One-third growth from “just shoot me” is not a high bar to get over.

Still, it made me think about where I would go to buy new home audio

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By: David Geise | August 20, 2012

Sixty IS the new Forty!

Not too long ago sixty marked the beginning of the last part of our lives….a time when we began to slow down, take it easy, retire…downsize.  Well that was then and this is now.  Today’s senior citizen may be in their sixties but they are proving every day that age is really mostly in your mind.

They’re ‘younger’ than ever; playing sports, working well into their 70’s and travelling all over the world. Today’s downsize

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By: John Rice | August 20, 2012

Looking For Today’s Norio Ogha

I was an early-adopter, and to a certain degree I still am.

I like what I have (and what I’ve had.)

Technology is cool, fun and there are those of us (and you know who you are), who revel in it. There is always a latest-greatest-gotta-have-it something or other that gets our juices going. It drives us as journalists, salespeople, and consumers. It’s, to a great degree, why we do what we do.

Back in the days of VHS and BetaMax and camcorders and CDs, I was

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By: Tamaryn Pratt | August 20, 2012

3D impressions from the Cannes Film Festival

Where should I start?

Ok, I know I’m supposed to write about 3D content, report that there will be even more content available this year and that that fact alone will drive 3DTV sales in the USA.

But as a CE lifer (no way am I divulging my number of CES visits!) and a first timer to the Cannes Film Festival and Market, my impression is that for these attendees, mixing business and pleasure is an art form. Vive la France!

Business at the festival is done on yachts

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By: Bill Matthies | August 20, 2012

The Lesson Book for Consumer Electronics

The book retailing industry has certainly changed hasn’t it?

According to the Statistical Abstract of the United States, the number of book retailers in the US declined 26% during the period 2000-2008, the most recent period for which there is published data.  Certainly bad and we intuitively know things have gotten even worse since.  Borders has already or is in the process of closing 200 of their stores with a possible additional 75 closings to follow.  Fully

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By: Peter Suciu | August 20, 2012

Thoughts On E3 2011 From An Old Hand

While the Electronic Entertainment Expo took place in the Los Angeles Convention Center, as it has every year since 1999 — with the exception of 2007 when the show relocated to Santa Monica — this show was different in many ways from past years.

The halls were just as crowded, just as loud and the booth babes just as scantily clad. On the surface it was E3 as usual. But there was something different. In some ways the excitement was gone, the cheers at the press

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