San Antonio — The Progressive Retailers Organization was at the Westin La Cantera Hill Coun
There has been considerable banter about the imminent demise of Best Buy. Custom retailers and integrators should rue the day that this would happen.
We cannot deliver the volume necessary to keep specialty suppliers in business. The outcome would be the manufacturing of more commodity products, less consumer awareness of new technologies and gear, and the strengthening of our true enemy, Amazon.com.
Where did Circuit City’s volume go? Certainly not to specialists or Best Buy! We have learned to coexist with Best Buy/Magnolia. They complement our deficiencies and at the same time allow ample opportunities due to their endemic shortcomings. (We should all be so lucky to charge their labor rates).
My suggestions for Best Buy are simple:
I wrote an article last year about how Best Buy killed 3-D. Specialists should introduce new technologies or at least have access at the same time. We’ve seen companies come and go. We need Best Buy as their departure would change consumer electronics forever to the benefit of one iniquitous player.
This blog was sent to the media as an email by Richard Glikes, president and founder of Azione Unlimited, a custom retailer and integrator buying group, right after Brian Dunn’s resignation from Best Buy last week.