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By: Steve Smith |

A Turnaround Has Begun

In our May 18 print edition I used the term “Good Riddance” in the headline for my column, and it was

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By: Steve Smith |

Pogue Knocks ‘Em Dead At CEA CEO Summit

I think Gary Severson of Walmart said it best. Sitting down with Consumer

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By: Steve Smith |

U.S. Needs National CE Recycling Law Now

A story in today’s Wall Street Journal with the headline “Electronics Firms

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By: Steve Smith |

Slogging Forward Into The 2nd Half

During a reception at the CEA CEO Summit in Dana Point, Calif., last month I joined a conversation between a major retailer and manufacturer.
After a couple of

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By: Steve Smith |

Best Buy Vs. Other Retailers ... & Vendors?

The news from Best Buy this week - that it would be emphasizing value for the holiday season via its in-house brands Insignia, Rocketfish and Init - is not

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By: Steve Smith |

Is The Glass Half-Empty Or Half-Full?

You’ve heard the trite, old expression above, probably used it a few times too. In the case of this economy (and this industry) let’s go over some

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By: Steve Smith |

The $9.99 Typo

When news of the 52-inch Samsung plasma TV being offered by Best Buy for $9.99 on the retailer’s Web site hit yesterday I rolled my eyes and uttered that

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By: Steve Smith |

Phones (?) At CEDIA Expo

In preparation for any major show in CE that highlights new products, members of our editorial staff will usually pop in my office when there is surprise

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By: Steve Smith |

Reflections On CEDIA Expo In Atlanta

CEDIA Expo concluded its first show in Atlanta last week with many key major suppliers, custom

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By: Lisa Johnston |

Keeping Up With Consumer Tweets

Slate has an article detailing the experiences of unsatisfied consumers who take to the Web to voice their complaints. This is nothing new, of course, but newer

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