A quick look around the just opened Flatbush, Brooklyn location of
The book retailing industry has certainly changed hasn’t it?
According to the Statistical Abstract of the United States, the number of book retailers
While the Electronic Entertainment Expo took place in the Los Angeles Convention Center, as it has every year since 1999 — with the exception of 2007 when
I live outside of Philadelphia. On Thursday, the temperature hit 99-degrees and may have set a record. I’m not sure, and I really don’t care about
News comes today that Apple retail chief Ron Johnson has decided to leave the company to head up department store retailer JCPenney.
Those of us in tech
The Importance of After-Sales Service for Home Appliance Manufacturers
A great brand name is among the most powerful forces in business
It was disappointing to see so many bitter comments from Sixth Avenue employees in recent days.
When the company started in the ’80s I was with an
Remember the BenQ JoyBee? The RCA Lyra? The Rio Forge 128? They were all casualties of the iPod in its march toward portable music player domination.
And
Consumer Electronics Association (CEA) president Gary Shapiro sent the letter below to President Obama, Sens. Mitch McConnell (R-Ken.), John Boehner (R-Ohio), and
Watson and the Future of Customer Service
These are the words that strike terror into the heart of the frustrated consumer:

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2012 Was Unusual For The Top 100Lisa Johnston
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