The Interchange Lawsuit and Options for Merchants

Consumer electronics merchants across the nation are currently part of a proposed antitrust class action lawsuit by merchants against Visa, MasterCard and their

By: Ted Hoy |

M-Commerce On The Rise

Ted Hoy is VP of product at Digital River

The e-commerce experience is all about taking the shopping environment to the consumer instead of

By: Mark Rowan |

Eight Days On An iPad

Mark Rowan is president of Griffin Technology

Since it was announced in January, the mainstream and technical press have spent thousands of pages on

By: Mark Ryski |

Customer Conversion: How Many Sales Did You Lose Today?

Even in good times, consumer electronics retailers live on the edge - razor-thin margins, unrelenting competitors, fickle consumers. When times are as difficult as

By: John Marshall |

WirelessHD For Home A/V Networks: Available Now at a Retailer Near You

The idea of sending video and audio without wires is easy to understand. From the first land-based analog broadcast towers to modern digital satellite dishes,

By: Tom Hebrock |

Let’s Call It What It Is – It’s Sales!

It seems like everybody wants to “repackage” or “re-brand” sales these days.

They call the process anything and everything but

By: Mark Ryski |

Using Customer Conversion Insights to Drive Sales Performance

OK, you purchased traffic counters, had them installed in your stores and started collecting data -you may even have some interesting graphs and charts to show for

By: Joseph Jacoboni |

Customer Support Critical To Success

In today’s market, no company can afford to lose customers due to lack of focus on critical touch points, including customer support. In the PC/CE and