Joseph Jacoboni

Link This | Email This | Comments (0)

Customer Support Critical To Success

In today’s market, no company can afford to lose customers due to lack of focus on critical touch points, including customer support. In the PC/CE and retail industries, a company will not survive if it focuses solely on its bottom line without recognizing the value of acquiring (and keeping) customers. What companies must consider in the overall cost of support and service is the... More