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Executive Insight   


Who Do We Really Represent

Posted by Lewis Franke on January 5, 2009

 I thought about what I could say after a phenomenal Christmas and New Year season. 
It was a great one. Even though times have been a little tough I have really seen some growth not only in the industry but in myself. I thought about what I would talk about today and I think we need to focus on how we can better represent our industry and who we really need to focus on in the wild AV world we live in and the markets we represent. Let’s talk about who we really represent and how we can better market to Builders, Architects Designers and Homeowners.

            In the Builder market, I, as a CEDIA Certified Designer, have to be on top of my game. This market is very meticulous and price c...Read More

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My Wishes For The Holidays

Posted by Daniel Lee on December 22, 2008

With the holidays quickly approaching, everyone is wondering what to do this season. What to give, what not to give, to give at all — those are the questions running through consumers’ minds as they prepare for gift giving this year. 

Well, I have a few “wishes” of my own — for the CE industry in general and, well, just for me too … 

-- I wish I could control my TV just by talking to it or waving my hand …

-- I wish my TV more closely matched my living room style and could fit in even the most difficult corners …

-- I wish my TV was even thinner …

-- I wish for more “built-in” Blu-ray players — this goes nicely with the Hitachi Blu-ray camcorder!

-- I wish for a TV that is better for our e...Read More

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Weathering Current Global Economic Challenges

Posted by Terry Steger on December 18, 2008

During the past several years—and no doubt during the next several years—the problem of consumer electronics product returns will continue to vex the consumer electronics industry. Add today’s global economic challenges to the mix, and the profit and loss due to these product returns could spell financial difficulties. As a result, consumer electronics manufacturers and retailers would be wise to address this manageable issue now in order to achieve high performance.

 

Putting the returns problem in perspective, Accenture research has found that the cost to retailers and manufacturers of consumer electronics product returns in the United States in 2007 amounted to approximately $13.8 billion. But when tested by the retailer or equipment manufacturer, only 5 p...Read More

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Sony’s Profitability Initiatives Impact U.S. Television Plant

Posted by Rick Clancy on December 17, 2008

This week Sony Corp. announced a series of measures to strengthen the overall profitability and operating efficiencies of our global electronics businesses.

As you’ll see in the press release, these include reconsidering certain investments, consolidating manufacturing operations, and reducing the number of electronics’ employees worldwide by about 8,000 from around 160,000 globally.

The news hit home here in the U.S. as our ...Read More

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Smart Business Tips For Dealers

Posted by Curt Hayes on December 16, 2008

We would like to share a few sales and business tips that might be useful to you. These five key areas of focus will help keep your business vital and growing: 

  • Know Your Customer Targets - The foundation of your business is past and current clients. Analyze the type of customers where you’ve had success and use that foundation to help you identify new target customers. Then, develop a compelling sales proposition, like a free pre-holiday system inspection of a customer’s home theater because the best sales opportunities are created while in a customer’s home.
    Use that inspection time to identify opportunities to upgrade the homeowner’s system. For example, games are hot. If you don’t already offer gaming systems, develop audio/video packages to enhance the gaming experience. You can help your
...Read More

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A Custom Christmas

Posted by Lewis Franke on December 15, 2008

I don’t know what everyone was worried about this Thanksgiving. Black Friday was slammed.  I thought it was going to be a wonderful relaxing day. I was wrong. Say hello to camping equipment, tents and waiting in the Texas rain all night long for the big retail shops to open.  I don’t know what everyone was thinking, but it was a mad house. You would never think the economy was in a funk — at least not there.

 

But I digress; let’s talk about the custom side...Read More

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A World Without Wires …

Posted by Daniel Lee on December 12, 2008

Twenty years ago, cellphones were few and far between. These days, even 10-year-olds carry them. This makes me wonder: Will the wireless TV be the “cellphone” of the next generation?
There has been tremendous buzz about wireless TV leading up to International CES next month. Many predict

Anyone remember Centel?

...Read More

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Ever-Changing And Improving LCD

Posted by Bruce Tripido on December 11, 2008

Thirty-five years ago, Sharp introduced the first LCD calculator. In 2001, Sharp introduced a 10-inch LCD TV for $1,299 and a 20-inch model for $5,999. Today, consumers can purchase a 65-inch LCD TV for less than $5,000. The evolution of LCD has taken us from a calculator to large-screen TVs up to 108 inches, and, most recently, to an ultra-thin LCD with 1,000,000:1 contrast ratio, encased in a frame that is less than 1 inch thin. But we have only scratched the surface of the promise of LCD.
LCD is still evolving. In fact, LCD technology has completed only a little more than half of its evolution. Since an LCD is composed of several parts, including backlights, color filters and polarizing plates, amon...Read More

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Industries: Home Video

Contrast Ratio — Should Manufacturers Agree On A Measurement Standard?

Posted by Frank DeMartin on December 10, 2008

TV brand marketers often get a bad rap for trying to fool unsuspecting consumers with bogus specifications touting product superiority. But in the case of contrast ratio specifications, the rap is well deserved.

 

For the last few years now, contrast ratio numbers have been escalating faster than the rate of home loan foreclosures. At one time, 5,000:1 was considered an excellent contrast ratio. Today, if your TV doesn’t surpass 50,000:1 or even 100,000:1, its contrast spec doesn’t even merit mentioning. In fact, this model year one manufacturer has specified 1,000,000:1, a contrast ratio that no doubt would please Dr. Evil. However, w...Read More

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Laws of Physics Don’t Rule the Economy (Unfortunately)

Posted by Daniel Lee on December 9, 2008
Today, I’d like to talk about Physics, the economy, Black Friday and President-Elect Barack Obama. As a geek whose educational background is Physics, I must admit that economics is not something that I understand completely. Unlike the field of Physics, which is governed by a few relatively simple and straightforward laws, to me economic issues are often bizarrely complex and frustrating – at least it’s frustrating to look at the effect that the present corrosive economic cycle has had on my 401K! 

Nonetheless, when I think of today’s economic situation, I tend to put it into a Physics 101 context, for example, in the context of the laws for energy conservatio...Read More

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It’s All About Creating A Great Experience

Posted by Kathryn Baird on December 8, 2008

A retailer who wishes to survive and profit in today’s competitive and uncertain business landscape must be able to answer these fundamental questions:

What differentiates my store for the consumer in a meaningful way?

How do I become relevant in a consumer's life and connect with her or him on an emotional and personal level?

In a high-tech, automated-everything world that continually accelerates information flow and time demands, how do I, as a retailer, create a rewarding, low-stress experience that delivers long-term value for my customer — and my business?

In order to differentiate yourself, you must focus on creating a satisfying and compelling shopping experience. We all know that customer service...Read More

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Black Friday Better Than Most Expected

Posted by Rick Clancy on December 4, 2008

Looking at the sales reports from the long Thanksgiving weekend, it looks like retailers in general and consumer electronics in particular did a bit better than the pundits were expecting. Industry data I've seen showed overall sales increases, compared to the same period last year, up in the single digits, ranging from about 3 percent to 7 percent.

Here at Sony, sales of our Bravia LCD televisions, Blu-ray Disc players and Reader electronic book devices all exceeded expectations. Clearly, the demand for flat-panel HDTVs is very strong with the holidays, the Superbowl and the analog TV cutoff all coming in the months ahead. On the BD player front, there were a lot of great deals going on. And we've seen that the Reader is making a bigger mark as a gift item this year. 

Individual retailer reports seemed to have varied somewhat, bu...Read More

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