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Behind The Counter
Peer-driven retail tips and best practices.
Recent Posts
Employee Purchase for a Gift: How do you Handle Discounts?
Crappy Christmas Cards
Final Thoughts on Brand Disaster: Hearts on Fire
Part 2 Brand Disaster: Hearts on Fire
Brand Disaster: Hearts on Fire
Smoke Breaks
Do You Conduct Employee Exit Interviews?
My Local Target has Already Decorated for the Holidays
Can You Drug Test Prospective Employees?
Which Lab Do You Use Most Often for Diamond Reports?
Recent Comments
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Employee Purchase for a Gift: How do you Handle Discounts?
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Employee Purchase for a Gift: How do you Handle Discounts?
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Employee Purchase for a Gift: How do you Handle Discounts?
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Pandora Jewelry Correction
Most Commented On
Final Thoughts on Brand Disaster: Hearts on Fire
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Tacori: Are They Turning Their Backs on Independents?
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Why Won't Jewelers Share?
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Brand Disaster: Hearts on Fire
(16)
Grabbing Customer’s Attention with DVD Loops and Digital Frames
(16)
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December 2006
Thursday, December 28, 2006
Who Helps the First Customer?
Wednesday, December 27, 2006
Inventive Promos and Events
The Price Objection
Thursday, December 21, 2006
Criticizing with Tact
Wednesday, December 20, 2006
Closing Pointers
Monday, December 18, 2006
The Right Words to Make Customers Happy
Thursday, December 14, 2006
How Do I Keep My Customers Off Their Cell Phones While in the Store?
Wednesday, December 13, 2006
Breaking the Ice with Your Opening Line
Monday, December 11, 2006
Dealing with Disgruntled Customers
Friday, December 8, 2006
Who Gets the Commission?
Tuesday, December 5, 2006
5 Tips to Avoiding Holiday Party Disasters
Sunday, December 3, 2006
7 Easy Steps to Creating a Logo for Your Jewelry Store
Friday, December 1, 2006
The Jewelry Store That Hands Their Customers Rap!
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