Canon Adds Support Center In New Mexico

By Greg Tarr On Oct 7 2013 - 4:04pm

Melville, N.Y. — Canon Information Technology Services said Monday that it has added a new customer support center in Albuquerque, N.M.

The 33,682-square-foot facility, which is located at 4041 Jefferson Plaza NE, will provide additional customer service support and technical capabilities for Canon customers.

The center will support small-office and consumer imaging products, including digital cameras, camcorders, printers and copiers. It will also support Canon's growing professional printing, cinema and e-commerce customers, the company said.

The support center is expected to create at least 150 call center positions over a three-year period, and hiring is scheduled to begin in early 2014, with operations anticipated to begin in April 2014.

“Expanding our support centers illustrates our continuing commitment to providing 100 percent U.S.-based customer service,” said Yuichi Ishizuka, imaging technologies and communications group, Canon USA, executive VP and general manager. “We chose Albuquerque specifically because the area has a reduced exposure to weather-related disruptions, the ability to service multiple time zones, and an educated workforce, a large percentage of which has bilingual capabilities, all of which will help us serve our customers better.”

Alert to All Users of the Disqus commenting system:

Because of a recent global security issue, the Disqus website recommends that all users change their Disqus passwords. Heres a URL about the issue:








Enjoy the greatest pictures taken from famous shows and events this year.

Current Issue


This TWICE webinar,  hosted by senior editor Alan Wolf, will take a look at what may be the hottest CE products at retail that will be sold during the all-important fourth quarter. Top technologies, market strategies and industry trends will be discussed with industry analysts and executives.