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Mobile Headsets Spotlighting Fashion, Function

By Penny Gill -- TWICE, 1/6/2005

Sidebars:
Bluetooth Units Making Inroads In Headset Area
Logitech Creates Link Between Headset, Phone

LAS VEGAS — Improved sound quality, greater comfort and a heightened sense of style are among the key features manufacturers are building into their latest mobile headsets for 2005. Those aspects of fashion and function are designed to meet a growing array of consumer needs as cellphones become even more widely used and feature-rich.

“The cellphone market is continuing to grow, and a large proportion of the subscriber base is turning over and getting new phones,” said Paul Perryman, national sales manager at GE/Sanyo. “That generates increased demand for cellular accessories as a whole and, as a result, we're looking at perhaps an 18 percent increase in headsets for 2005.”

Perryman pointed to the convergence of MP3 players into some new cellphones as one of the latest handset trends, which San Diego-based GE/Sanyo will address with a new stereo headset launching this month. Offered with both a universal 2.5mm jack and a connector to fit the proprietary connection on about half of Nokia's phones, the $14.99-suggested retail product is designed with two wired ear buds so that consumers can use one for talking or both for listening to music.

Beside the addition of music to cellular handsets, their increasing video applications — requiring users to look at the screens even while talking on the phone — is a major reason for greater adoption of headsets, manufacturers said. Plus, those new functionalities are giving consumers an added reason to buy, added Chris Gantz, VP at the communications division of Milwaukee-based Koss.

“There is a lot of convergence of technology taking place, with cellphones that are also PDAs or cameras, that specialize in e-mail or stream video,” Gantz said. “All of that drives consumers to upgrade their product and, at the same time, raises their need for a mobile, functional headset.”

Koss' new NXSET drops both earpiece and microphone down to the neck level so as not to cover or attach to the ear, and projects the sound like a mini-speakerphone. It features a padded, adjustable neck band that rotates to be worn on either side of the head, and includes an integrated ear bud for use when more privacy is desired. The NXSET will be available at the end of the first quarter at a suggested retail of about $60. A cordless version is planned for later in the year.

Bill Whearty, communications group VP at Sennheiser, also agreed that with cellphones becoming multi-use devices, headsets are increasingly valuable accessories. “There's so much functionality in cellphones today, and consumers can't take full advantage of that functionality when they're holding the phone to their ear,” he noted.

Sennheiser is currently offering two headsets in its PC headset line that are also for mobile communications use. The compact PC 110 over-the-ear and PC 120 in-the-ear models both feature a short boom microphone and 2.5mm jacks along with 3.5mm stereo jacks, and are engineered for high-quality sound. A full line of mobile headsets is currently in development for introduction late in the second quarter.

Another factor driving sales of mobile headsets is current and proposed legislation in many states barring cellphone use when driving unless the driver is using a hands-free device. Rick Weber, senior product manager of Jasco Products, also cited the recent scare with exploding cellphone batteries and previous warnings about radiation dangers as spurring some consumers' headset purchases.

“All those factors contribute to an interest in headsets, and then the improved ergonomics and trendy, sportier styling attract consumers even more,” Weber said. “Our new GE-brand hands-free ear set, model 26666, for example, is very sleek and comfortable, with a flexible ear loop that fits either ear and all ear sizes, and a lapel clip to stabilize the cord and control module.”

Retailing for a suggested $12.99, the headset is one of about 10 new models Oklahoma City-based Jasco is introducing for 2005. The products, which emphasize performance, fit and comfort, include ear loop, ear bud, and behind-the-neck, over-the-head, and “necklace” styling, in a price range from about $7.99 to $29.99.

Maxellis tweaking its mobile headset assortment for 2005, primarily to improve the quality, said Gordon Tetreault, sales and marketing director.

“With all the new technologies built into cellphones, more consumers who haven't gone cellular certainly will,” he said. “So, we're improving the quality of the magnets, microphone, and other elements of our headsets to stay up to par with the technology of the newest phones.”

A highlight of the Maxell line, from the Fair Lawn, N.J.-based company, is the HF-425 hands-free headset, which features a unique silicone ear tip that conforms to the shape of the user's ear canal for superior wearing comfort and security. The headset comes with several sizes of ear tips to accommodate a variety of users, and has an in-line microphone with mute button and a lapel clip on a coil cord. Suggested retail is $14.99.

Belkinis introducing new lifestyle-oriented packaging for its mobile headsets for 2005. Among its newest products is the ActiFlex SportsBoom, which features a lightweight headband that contours behind the head for secure fit and long-term comfort. Designed for users with an active lifestyle, the headset is both shock- and splash-resistant.

“The need for portable headsets is growing significantly as consumers latch on to portable DVD players, cellphones, and MP3 players,” said Michael Narikiyo, senior product manager at the Compton, Calif.-based company. “Since many consumers will find it inconvenient to carry multiple headsets around with them, we anticipate a trend toward headset convergence, or headsets that are able to connect and operate with a broad array of portable electronics.”

Already, headset manufacturers are placing greater emphasis on their products' sound quality, which helps bridge the gap between communications and entertainment use. Shure, for example, has developed its new QuietSpot mobile headsets based on the engineering of its wireless earphones for the pro-audio market.

“We built a number of proprietary technologies into our headsets, including small, dynamic drivers with tremendous sound and noise isolation qualities far beyond traditional communications headsets,” said Mark Karnes, general manager for the personal audio division at Niles, Ill.-based Shure. The company's boom version, introduced last fall, is being joined at CES by an in-line model. Suggested retail for both is $39.99.

 

Bluetooth Units Making Inroads In Headset Area

LAS VEGAS — Bluetooth may not be as prevalent in the United States as in Europe, but 2005 could well represent the biggest growth year yet for the wireless technology this side of the Atlantic. And headset manufacturers are ready with an array of Bluetooth products being launched at CES.

“Wireless is a very exciting area with lots of growth in store over the next year,” said Lars Hojgard Hansen, VP/global marketing for Jabra. “All the handset manufacturers are now supporting Bluetooth and picking up the pace of implementation, so we think it will reach 15 percent of total handsets globally in 2005, and as much as 50 percent by 2007. North America has lagged behind up to now, but because of that, it's the market that could grow fastest in the next few years.”

Hansen saw sales of Bluetooth headsets doubling in 2005 globally, and Chicago-based Jabra is positioning itself with four new Bluetooth products. The BT800 incorporates features into the headset that are normally found on the phone, including five ring signals, built-in vibration signal and caller ID display. It also supports voice dialing and incorporates DSP technology and a USB charging connector. The headset is scheduled for early first-quarter 2005 availability at a suggested retail of $119.

New Bluetooth products from Jabra include the BT250V, an upgrade of the company's BT250, including new colors and a built-in vibrator; and the entry-level BT110, which operates for up to 15 hours talk time/400 hours standby on a standard AAA battery.

Fellowesis entering the Bluetooth arena with the new Body Glove Earglove BlueSport headset, targeting active consumers with a headset that folds for easy storing; and the Earglove BlueVoice, offering frequent users an ergonomic and lightweight design with extendable microphone. Those models complement new wired Body Glove headsets that include the Earglove Flex, with interchangeable Neosleeve; Earglove Convertible, with flexible positioning microphone; and Earglove Apex, with features including dedicated mute button, volume controls and answer/disconnect button all in one pod.

“The growth of Bluetooth is dependent on how quickly phones are enabled, but I definitely see more Bluetooth phones hitting the marketplace in early 2005 — and clearly one of the primary appeals of the technology is to be able to use a wireless headset,” said Eugene Lee, Fellowes' senior marketing manager at the Itasca, Ill.-based company. “I don't think Bluetooth will outpace wired headsets just yet, but it will definitely make inroads in 2005.”

Falling prices on Bluetooth products will contribute to the wireless trend in 2005, said Lori Langona, marketing manager for Plantronics, which is debuting its fourth Bluetooth headset at CES. The new model L510S is available as a headset only, or as a bundled solution with a base unit that connects to an office phone and allows users to talk wirelessly from their land line.

“A lot of phones in the past year have added Bluetooth, and as prices drop, more consumers will find it affordable,” Langona said. “Numbers we've seen from Strategy Analytics show Bluetooth handset sales in North America nearly tripling, from 4.8 million in 2003 to 12.6 million in 2004, then doubling to 24.6 million in 2005. So we will definitely see more of a push toward wireless headsets going forward.”

Plantronics is beefing up its wired headset line with the MX500, its most feature-rich headset to date. The unit from the Santa Cruz, Calif.-based company features FlexGrip styling, a pivoting ear piece for improved acoustics, built-in call answer, volume and mute, and patent-pending Wind Smart technology designed to reduce wind noise.

Improved sound in windy conditions is one of the features of Cardo Systems' recently introduced Scala-500 Bluetooth headset, which incorporates exclusive WindGuard technology as well as echo-canceling technology. The unit, from the Pittsburgh-based company, offers multi-level volume control, mute, voice dialing, automatic redial, call reject toggle control between headset and phone, and a VersaClip feature that enables the headset to optionally attach to sunglasses or eyeglasses.

Tony Barbara, Cardo's sales and marketing director, said, “Because there are millions of non-Bluetooth phones also out there, we're releasing a Bluetooth adapter product that will make any phone Bluetooth-enabled.” Cardo's scala-500 headset has a suggested retail of $69.99, and a headset and adapter package sells for $109.99.

In addition to new over-the-ear and ear-clip design wired headsets, Gentec International is introducing a Bluetooth hands-free product that operates like a speakerphone and can be used either in a car or an office, said Ljiljana Rakocevic, wireless product manager. A Bluetooth headset will be launched later in the spring from the Markham, Ontario-based company.

Sonyhas also joined the Bluetooth bandwagon with the DR-BT1 headset and DR-BT1K headset with adapter for use with non-Bluetooth-enabled phones.

“Although still a small percentage of total cellphones sold, Bluetooth-enabled mobile phones have become more popular, and grew by 50 percent last year,” said Jun Iwasaki, senior product manager for portable audio accessories at San Diego-based Sony. “Since prices of Bluetooth headsets are dropping, we expect significant growth in upcoming years.”

Logitech Creates Link Between Headset, Phone

LAS VEGAS — While the majority of cellphones feature a 2.5mm headset jack, a number of phone manufacturers — including Nokia, Samsung, and Siemens — feature non-standard, proprietary connectors on at least some of their handsets. As a result, headset manufacturers have been forced to develop separate SKUs of their products to fit specific phones, or create adapters that allow a 2.5mm jack to fit a non-standard phone.

Logitech has come up with a different solution with its recently introduced EasyFit Mobile headsets. The line includes nine separate phone connectors and five different earpieces, enabling consumers to mix and match a headset to match their phone and earpiece preferences.

“The EasyFit line provides consumers with a customizable headset at a regular headset price,” said Mike Roberts, senior product marketing manager at the Fremont, Calif.-based company. “It also makes a huge difference to retailers in terms of how many products they need to stock. What's more, they can change the color of an ear bud with just one SKU change, as opposed to nine for the different connectors.”

Logitech also offers two Bluetooth products, the Mobile Freedom headset and Mobile Pro headset, both with Bluetooth 1.2 technology.

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