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Komiyama Cites Three Major Growth Areas

By Joseph Palenchar -- TWICE, 8/18/2003

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Komiyama Gives Details On Sales Reorganization

NEW YORK— Sony Electronics president/COO Dick Komiyama, commented that TV-displays, the Vaio PC line and digital cameras are three major areas of growth for the company.

TV-display sales will be one of the company's biggest growth contributors this year, with dollar sales of Sony displays targeted to grow at a high-single-digit rate. Sales of all Sony display technologies will rise, including Sony CRT sales, despite a declining CRT market. "The decline of CRT is less in the U.S. than in the rest of the world," he noted.

Even though Komiyama expects his CRT-TV sales to rise in dollars, his CRT sales will account for a shrinking share of display dollar sales in the current fiscal year because of faster growth in flat-display technologies. In dollars, CRT's share of display sales will fall to 70 percent in the current fiscal year from the previous year's 90 percent "We are one of the only companies with every [display] technology available for consumers," including LCD, launched in the spring to "good reaction," he added.

Although Vaio sales suffered a recent slowdown "for many reasons," Komiyama said, the brand has been repositioned and is "already experiencing stronger growth" compared to the previous fiscal year, he said.

He also attributed expected Vaio growth to a recent reorganization and a planned increase in direct-to-consumer sales of Vaio PCs and PC accessories. In April, Komiyama created the Vaio America business unit to unify responsibility for product and software development, engineering, manufacturing, marketing and sales. Many of these functions were previously separated and "not necessarily well-coordinated," he said. With "one leader" for Vaio, Sony can make speedier decisions in a fast-moving market and add "uniqueness," he continued.

Digital still cameras, a third key growth area in the United States, is a "major contributor to Sony overall," because the company manufactures about 65 percent of the CCD image sensors used in cameras worldwide, he noted.

 

Komiyama Gives Details On Sales Reorganization

NEW YORK — Sony Electronics reorganized its sales operation on June 1 to increase efficiencies. By consolidating five consumer business units into three, it aligned itself with parent Sony Corp., which consolidated its consumer business units to three in April.

The business units are now divided accordingly: home products, which includes home audio and video; personal and mobile imaging division, which includes portable and car audio, digital cameras and camcorders; and the information technology products division.

In contrast, Sony Electronics' much smaller b-to-b unit was split into four units, each focused on a specific b-to-b market, to build up b-to-b sales. Sony "has not been very successful in b-to-b except for [professional video] broadcast," said Sony Electronics president/COO Dick Komiyama. One unit focuses on broadcasting and production.

B-to-b initiatives include data security, videoconferencing and IP monitoring. Among recent sales-building b-to-b initiatives, the company has already rolled out digital-camera printing kiosks to 800 Kinko's, with 230 more Kinko's getting the kiosks by the end of August. All told, Sony has placed digital-printing stations in more than 1,500 locations in the United States outside of traditional photo-finishing outlets, including college bookstores.

Particularly in b-to-b, he said, Sony must provide "entire solutions to offer value." In the U.S., Sony used to be an importer and shipper, with some manufacturing here. Now, he said, "we have to create value by ourselves." —Joseph Palenchar

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