Free Newsletter Subscription
       

Sony Issues Fire Warning For Some 40-inch Bravia TVs

By Greg Tarr -- TWICE, 10/12/2011

San Diego - A spokesman for Sony Electronic's U.S. operations confirmed Wednesday that about 400,000 units of 40-inch Bravia LCD TVs sold in the U.S. since 2007 could be at risk of overheating and catching fire in extremely rare circumstances.

However, while the same sets have been recalled for the problem in Japan, Sony is leaving it up to customers who own the sets to determine if they would like to have the TVs inspected and repaired -- if required. Sony said there have been no reports of the problem existing in the U.S. to date.

News reports circulated from Japan Tuesday of the Japanese trade ministry's request for Sony to issue a recall of certain televisions sold domestically, following an incident in September in which a set caught fire following damage to "a particular component" part.

According to reports, the component part was associated with the sets' backlighting system.

Eleven similar overheating incidents were reported in Japan since 2008, reports said.

Sony's U.S. representatives issued a statement Wednesday saying that "in the wake of the incidents and the trade ministry's request, Sony announced that the Bravia models were indeed at risk of overheating due to defective parts."

The recall only applies in Japan, but potentially affected sets sold in the U.S. and Europe will be inspected and addressed at users' requests.

Sony said it will dispatch service crews to inspect and repair (if necessary) any affected models. Sony will not issue refunds.

The problem only impacts a handful of 40-inch Bravia LCD TV models. These include the following: KDL-40V3000, KDL-40VL130, KDL-40W3000, KDL-40WL135, KDL-40XBR4, and KDL-40XBR5.

Sony said it "has sold nearly 400,000 of these TVs in the U.S. and no incidents have been reported to date."

"While we have no reports of any resulting damages to other property or bodily injuries, Sony offers all customers of the affected models a free in-home evaluation for the covered product," Sony Electronics U.S. operations said in a statement issued Wednesday.  

U.S. customers who have a covered TV can visit www.updatemytv.com or call toll-free (888) 868-7389 to schedule a dedicated service technician to perform an evaluation.

"Sony is committed to addressing this issue proactively as we stand behind our promise of quality and reliability," a statement from the U.S. office reads.
Related Content

No related content found.

» MORE

Newbay Business Information Resource Center

Featured Company


Most Recent Resources

Advertisement
More Content
  • Blogs
  • Photos

Joseph Palenchar

Reporters Notebook

Joseph Palenchar
Senior Editor

April 23, 2012
Filling The Looming Cellular Spectrum Gap
In offering to auction off some of its own 700MHz spectrum if it’s allowed...
More

Gary Yacoubian

Executive Insight

Gary Yacoubian
April 19, 2012
Best Buy’s Challenges Echo Those Of Specialists
It is fascinating that specialty stores were a leading indicator for what is now...
More

mac1

McIntosh’s exclusive reception held at the Rock and Roll Hall of Fame and Museum's Grateful Dead: The Long, Strange Trip exhibition

In 1969, McIntosh engineers were instrumental in creating the sound system the Dead and other groups utilized at Woodstock. In 1974 McIntosh created the Dead's legendary "Wall of Sound" - a mega stage system that utilized 28,800 watts of McIntosh amplifier power. This system paved the way for today's stadium-size audio systems and helped raise audiences' expectations of the sound quality at concerts.
Levene

Nationwide Holds Upbeat Meeting In Orlando

ORLANDO, FLA. - The Nationwide Marketing Group held its PrimeTime! convention at the Gaylord Palms Resort, here, Feb. 26-29 which drew a record 3,400 attendees for its annual Winter meeting. The mood of the event was upbeat as members discussed opportunities for growth with CE, major appliances and other categories such as bedding and furniture. Members and vendors of the $12 billion group, of which $6.5 billion, consists of major appliance sales, were in a good mood about 2012 as these pictures indicate.
The Summer PrimeTime! convention will be held at the Gaylord National hotel in the metro Washington D.C. area Aug. 19-22. - Steve Smith
iluv

New Cases Follow New iPad To Market

New York - Apple's introduction of its third-generation iPad last week was followed within minutes by accessories companies unveiling new cases for the device. Here is a look at what some top accessory suppliers unveiled. - John Laposky
VIEW ALL GALLERIES







Advertisement
If you are having trouble accessing TWICE content or wish to subscribe to TWICE Online
please email customercare@mypressplus.com or call 866-71-PRESS (866-717-7377).
About Us   |   Advertising Info   |   Site Map   |   Contact Us   |   FREE Subscription   |   Affiliate Links
© 2011 NewBay Media, LLC. 28 East 28th Street, 12th floor, New York, NY 10016 T (212) 378-0400 F (212) 378-0470
Use of this website is subject to its Terms of Use | Privacy Policy