The TWICE 2010 Excellence In Retailing Awards

By Editors of TWICE -- TWICE, 10/4/2010

TWICE is pleased to announce the winners of its 2010 Excellence in Retailing Awards program.

The awards series was created seven years ago to recognize the industry’s bestof- breed merchants in consumer electronics and major appliance retailing.

The winners are selected by the editors of TWICE, with one award given for each of five distribution channels and/or business models. Those classifications are:
• Best National Retailer
• Best CE/Appliance Dealer
• Best A/V Specialty Dealer
• Best Consumer Direct Dealer
• Best Vendor Dealer

As in past years, the selection process and final determinations were based on the following criteria:
• Merchandising excellence
• Store design
• Customer service
• Market share
• Industry contributions
• Retail innovation
•Performance during the trailing 12-month period, ended Sept. 30, 2010.

Given the extraordinary headwinds of the past year, financial results were weighted against the manner in which dealers responded to the weak macroeconomic environment, including operational and marketing initiatives.

In addition, TWICE has created a new category, Best Retail Executive, which honors one individual for his creativity, vision, passion and leadership, within both his company and the industry at large.

While the field of worthy candidates was formidable, the final decisions ultimately went to those merchants who engender the best in consumer electronics and major appliances retailing.

The winners set the standard that all will be measured by — and that some may exceed for our next Excellence Awards go-around in 2011.

So congratulations to each of this year’s respected recipients, and good luck to all next year. — The Editors

Excellence In Retailing: Past Award Winners

2006
Best National Retailer:
Best Buy

Best CE/Appliance Retailer:
Abt Electronics

Best A/V Specialty Dealer:
Tweeter Home Entertainment

Best Consumer Direct Dealer:
Crutchfield

Best Vendor Retailer:
Apple Stores

2007
Best National Retailer:
Costco

Best CE/Appliance Dealer:
P.C. Richard & Son

Best A/V Specialty Dealer:
Starpower

Best Consumer Direct Dealer:
Newegg.com

Best Vendor Retailer:
Sony Style Stores

2008
Best National Retailer:
Best Buy

Best CE/Appliance Dealer:
hhgregg

Best A/V Specialty Dealer:
Audio Advice

Best Consumer Direct Dealer:
Huppin's/OneCall

Best Vendor Retailer:
Apple Stores

2009
Best National Retailer:
Best Buy

Best CE/Appliance Dealer:
hhgregg

Best A/V Specialty Dealer:
Starpower

Best Consumer Direct Dealer:
Amazon.com

Best Vendor Retailer:
Apple Stores

Special 100th Anniversary Commemorative Award:
P.C. Richard & Son