Samsung America Names New CEO, Executive Team
By TWICE Staff -- TWICE, 1/26/2009
Ridgefield Park, N.J. — Samsung Electronics America has named Chang-Soo Choi to the position of president/CEO
 Chang Soo Choi, Samsung Electronics America’s new president/CEO |
He replaces Jin Oh who is retiring after a successful 35-year career with Samsung and is now considering a leadership role in a non-profit social contribution organization in Korea.
Also announced were the promotions of Tim Baxter as president of Samsung’s consumer electronics division (CED), and Young Hoon Eom as co-president of CED replacing Jae-Soon Park.
Over the past 30 years Choi has served in a variety of leadership roles within Samsung Electronics’ telecommunications, information systems and computer systems divisions in Korea.
Most recently he served as executive VP in the mobile communication division in Korea where he was responsible for international sales and marketing.
In his new role as president/CEO at Samsung Electronics America, Choi will be responsible for leading the company’s North American operations which include the consumer electronics and information technology divisions within Samsung Electronics America (SEA), Samsung Telecommunications America (STA), Samsung Electronics Canada (SECA), and Samsung Electronics Mexico (SEM). Choi is expected to assume his new role in February, the company said.
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I bought a Samsung CLP-325 laser printer 12/11 that paper-jammed the very first job it ran. Paper jams continued to occur at least 50 percent of the 10 or so jobs I ran after the first one. Just got the grand finale paper jam that cannot be cleared, so I have to send it in. Hours on the phone. Changing where I am supposed to send it without benefit of a shipping label. Consistently put off when calling. I will not be buying Samnsung again, and will be CERTAIN to advise my friends and acquaintances to STEER CLEAR.
Nancy Runyan - 2012-31-1 12:13:39 EST -
Desr sir
I purchased a Samsung microwave on Oct. 10,2009. It caught fire on Jan. 3. I have placed 13 phone calls. The first call brought a technician to the house (had to take half day off work). He said it could be repaired but should not be because everytime it would b e used the smoke will semll would be in the food and houde. I don't want it repaired, it has taken weeks of scrubbing and cleaning to get the smoke smell out of the house. I want a refund or a new micowave. Each time I have call the person I have talked to is pleasant and has promised me a new microwave. Each time they have said that someone will contact me in 3-5 days. No one every called back, each time I have called back I have received a different store; need copy of receit, need to confirm serial #, need to confirm model #, on and on. I have never had such poor customer service. Can you help get this taken care of?
Virginia Drews - 2010-31-1 22:12:56 EST -
Dear Mr. Chang Soo Choi
President and CEO, Samsung Electronics
I hope you will do the honorable thing and replace or epair the defective DLP Televisions that your company manufactured and sold which are defecetive (DLP-WHITE SPOTS).
It is not fair that people would pay hundreds of dollars for a product which is detective within a period of eighteen to twenty four months after purchase. I am a school teacher and this represented a large investment for me and I am sure for all the others who are having the same problem.
There is a large number of theses TV's encountering this problem. Some where along the way if Samsung fails to stand by it's product you will see a class action suit and a consumer boycott of your products.
We currently have 5 samsung TV's between my parents and brother and we have 4 computer flat panel monitors, 2 cell phones and 2 laser printers. We have been happy with our purchases until now. This DLP white dot problem and the way it is being handled is a black mark on your company.
Please do the right thing.
Yours truly,
Christopher Rahal (772) 569-3500
Christopher Rahal - 2009-27-10 10:46:49 EDT
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